Fully upgrade your Moodle to the latest 3.6.1 version. This includes upgrading all the modules, and workflows that will be in a working stage at the time the portal will be handed over to us.
An enhanced course overview and new dashboard blocks.
Additional privacy settings to further embed our GDPR support.
Support for Open Badges version 2 specification.
Media uploads in assignment feedback.
A brand new Classic Theme
Digital Credentials through Open Badges 2.0
No Code for creating new Learning Analytics model
LTI 1.3 Compliance for safe and secure access
Our Upgrade Process will include the following steps:
Analyse & Backup the Moodle instance (including Moodle files, content and the database.
Setting up an exclusive sandbox instance for the Upgrade process.
Moving the current instance to the Sandbox..
Performing the upgrade on the Sandbox instance and QA testing before handing over to the client for review.
Once the client firms up everything, the live site will be upgraded as well.
Note: Please note that this does not include the cost of any plugin upgrades as part of this offer because there might be certain plugins that might have been customized as per your requirement and upgrading that may break the workflow.
If you want the plugins to be upgraded as well, please message us with the list of plugins and we will get back to you with the estimates.
Questions ?: If you have any queries, please feel free to ping us through Messages. If you may have, please ask any questions you may have before purchasing an Hourlie.
You will need to provide us the FTP credentials of your server as well as the site Admin credentials.
We handle all of the data/credentials with the utmost care. We will always communicate with you if any changes occur in the access credentials or files.
We have skills in Moodle LMS, Moodle Mobile, Joomla, WordPress, Drupal, Squarespace, Bootstrap, CSS, HTML5, Articulate storyline, Paypal etc. The packages are supported as per the plan you have subscribed.
We have a support ticket management system for which login credentials will be given to you after you subscribe. At the time of raising a ticket, you’ll only need to submit a ticket and our developers will give all the updates through that support ticket only.
All support tickets are solved in working hours from Monday to Friday ( 9 AM to 7 PM, GMT +5:30 hrs ) New Delhi India time. If you come across some urgent issues outside our working hours, you can always mark the ticket as “urgent” and we’ll make our best attempt to resolve that even in non working hours. Support in non-working hours are limited from 7 PM to 11 PM & 8 AM to 9 AM on Monday to Friday & from 8 AM to 5 PM Saturday.
You can buy additional hours on need basis. Just email us at email@example.com from your same email id which you mentioned at the time of eLearning Ongoing Support sign up with additional hours you want to purchase and our sales team will send you invoice for that.
You can buy additional hours on need basis. Please login to your account and Buy the hours from there. These hrs will get added to your account
All support hours are required to be consumed within the same billing month.
Yes, on the scheduled date, payment will be auto-deducted from your paypal or whatever payment of mode you have selected at the time of subscription.
Yes, at any time when you want to cancel.