Learndash Customization
LearnDash is the fastest way to build your LMS. This wordpress plugin is simple enough to let you modify and deliver your LMS according to your unique business requirements. As a LearnDash expert, we at PAL InfoCom Technologies India have worked on the number of customization projects from around the globe. These include configuring it, creating custom solutions according to the business needs, professionally setting it up, Courses data setup, migrations, moving from another LMS to Learndash etc.
About Learndash
Learndash can help you launch your online courses, deliver quizzes, award certificates, manage users, get analytical reports, and so much more! By using LearnDash you have access to the latest e-learning industry trends and we at PAL Infocom can help you deliver robust learning experiences.
Packages supported
Setting up professional environment
Courses content setup
Custom reporting development
Configuring the Learndash
Custom dashboards development
UI Customization
Course structuring and layout
Users management
Roles and Permission configuration
Frequently Asked Questions
What kind of access do you need to deliver technical support ?
You will need to provide us the FTP credentials of your server as well as the site Admin credentials.
How secure my data/credentials will be with you ?
We handle all of the data/credentials with the utmost care. We will always communicate with you if any changes occur in the access credentials or files.
Which all Packages & Applications do you support ?
We have skills in Moodle LMS, Moodle Mobile, Joomla, WordPress, Drupal, Squarespace, Bootstrap, CSS, HTML5, Articulate storyline, Paypal etc. The packages are supported as per the plan you have subscribed.
How the training/consultancy session will be taken ?
We have a support ticket management system for which login credentials will be given to you after you subscribe. At the time of raising a ticket, you’ll only need to submit a ticket and our developers will give all the updates through that support ticket only.
What are your working hours to attend to support tickets ?
All support tickets are solved in working hours from Monday to Friday ( 9 AM to 7 PM, GMT +5:30 hrs ) New Delhi India time. If you come across some urgent issues outside our working hours, you can always mark the ticket as “urgent” and we’ll make our best attempt to resolve that even in non working hours. Support in non-working hours are limited from 7 PM to 11 PM & 8 AM to 9 AM on Monday to Friday & from 8 AM to 5 PM Saturday.
We are facing an issue but we are short of hours in our support plan ?
You can buy additional hours on need basis. Just email us at support@palinfocom.com from your same email id which you mentioned at the time of eLearning Ongoing Support sign up with additional hours you want to purchase and our sales team will send you invoice for that.
Will my support hours get carried forward to the next month ?
You can buy additional hours on need basis. Please login to your account and Buy the hours from there. These hrs will get added to your account
What is your Support Cycle ?
All support hours are required to be consumed within the same billing month.
Is the payment auto-renewed ?
Yes, on the scheduled date, payment will be auto-deducted from your paypal or whatever payment of mode you have selected at the time of subscription.
Can I cancel my subscription?
Yes, at any time when you want to cancel.
